28/04/2012 - 14:21
It’s not just one transaction that will make the long-term difference to your business but building lifetime customer value. It is business critical to know your customers and profile them.
Hubbing to help
24/04/2012 - 11:14
If you are a retailer The Office of Fair Trading’s Distance Selling and Sales of Goods Act hubs will provide useful tools to help build good customer relationships and protect your business.
Both hubs explain the legislation: